Privacy Policy

1.Data Controller

Heliex.AI, Inc., with its registered office at 254 Chapman Rd, Ste 209, Newark, Delaware 19702, United States, is the controller and is responsible for the processing of your Personal Data as described in this Privacy Policy.

2.Personal Data Collection

Personal Information You Provide: We collect personal data and information about you ('Personal Information') only if you create an account to use our Services or communicate with us, as described below:

Log Data: Details that your browser or device automatically sends when you use our Services, including your Internet Protocol (IP) address, browser type and settings, the date and time of your request, and how you interact with our Services.Device Information: Includes the device's name, operating system, device identifiers, and browser used. The collected information may vary based on the device type and its settings.Analytics: We may utilize various online analytics tools that utilize cookies to help us analyze how users utilize our Services and enhance their experience. We do not collect any information related to your input to our Services or the output provided by our Services.

The Services' use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

We utilize Personal Information for the following objectives:

- Providing, managing, sustaining, and/or analyzing the Services.

- Engaging in communication with you, which includes sending details about our Services and upcoming events.

- Developing new programs and services.

- Preventing fraud, criminal activities, or misuse of our Services, and safeguarding the security of our IT systems, infrastructure, and networks.

- Conducting business transfers.

- Complying with legal obligations and processes, and safeguarding our rights, privacy, safety, or property, as well as those of our affiliates, you, or other third parties.

We may combine or anonymize personal information, rendering it unidentifiable, to evaluate our services' effectiveness, enhance features, conduct research, and similar purposes. Additionally, we may analyze user behavior trends and share summarized insights with third parties or make them publicly available. This aggregated data is collected through various means, including cookies, and maintained in an anonymous or non-identifiable format unless required by law.

In specific circumstances, we may share your personal data with third parties or affiliated companies without additional notification to you, as required by law:

- Service Providers: To support our business operations and execute certain services, we may share personal data with service providers such as hosting services, customer support vendors, cloud services, email communication software, web analytics services, and other technology providers.

- Business Transactions: In the event of strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively referred to as a 'Transaction'), your personal data may be disclosed during the due diligence process with involved parties and may be transferred to a successor or affiliate as part of that Transaction, along with other assets.

- Legal Compliance: We may disclose your personal data, including details of your interactions with our services, to government authorities, industry peers, or other third parties (i) if legally required to do so or in good faith belief that such action is necessary to comply with a legal obligation, (ii) to safeguard and defend our rights or property, (iii) if we determine, at our discretion, that there is a violation of our terms, policies, or the law; (iv) to identify or prevent fraud or other unlawful activity; (v) to safeguard the safety, security, and integrity of our products, employees, or users, or the public, or (vi) to mitigate legal liability.

We will maintain your personal data only for the period necessary to fulfill our service obligations to you or for other legitimate business purposes, such as resolving disputes, ensuring safety and security, or meeting legal requirements. The retention period for personal information is determined by various factors:

- The specific purposes for which we process the data, including whether it is essential for service provision;

- The volume, nature, and sensitivity of the data involved;

- The potential risks associated with unauthorized use or disclosure of the data;

- Any legal obligations that mandate data retention.

Depending on your location, users may possess certain statutory entitlements concerning their Personal Information. For instance, you may have the right to:

- Access your Personal Information and details regarding its processing.

- Erase your Personal Information from our records.

- Rectify or update your Personal Information.

- Transfer your Personal Information to a third party (right to data portability).

- Revoke your consent — if we rely on your consent as the legal basis for processing at any point.

- Object to how we process your Personal Information.

- Or lodge a complaint with your local data protection authority.

You can exercise these rights by submitting your request to privacy@heliex.ai. To safeguard your Personal Information from unauthorized access, alteration, or deletion, we may need you to verify your credentials before submitting a request to know, correct, or delete Personal Information. If you don't have an account with us, or if we suspect fraudulent or malicious activity, we may request additional Personal Information and proof of residency for verification. Failure to verify your identity may result in us being unable to honor your request.

We employ practical technical, administrative, and organizational measures to ensure the security of your personal data, both online and offline, protecting it from potential loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, it's important to note that no internet or email transmission can be completely secure, so exercising caution when sharing information through our service or email is advised. Additionally, we cannot be held responsible for any attempts to bypass privacy settings or security measures on our service or third-party websites.

Regarding data retention, we only hold onto your information for as long as necessary to provide our services or for legitimate business purposes such as resolving disputes, ensuring safety, or meeting legal obligations. The length of retention depends on various factors, including the nature and sensitivity of the information, potential risks, the purpose of processing, and legal requirements

When you utilize our Services, you recognize and accept that your Personal Information will undergo processing and storage within our facilities and servers, located either in the United States or elsewhere, and may be revealed to our service providers and affiliates in different jurisdictions.

The reasons we lawfully process your Personal Information encompass:

Executing a contract with you entails providing and upholding our Services. Processing Personal Information solely for this purpose is vital for service provision. Failure to provide such information may impede our ability to render services. Our legitimate interests involve safeguarding our Services against misuse, fraud, or security threats, and enhancing, refining, or promoting our Services, including model training. Your explicit consent is sought when processing your Personal Information for a specified purpose communicated to you. You retain the right to revoke consent at any time. Adhering to legal obligations is paramount when utilizing your Personal Information to comply with the law or safeguard our or our affiliates', users', or third parties' rights, safety, and assets.

9.1 Data Transfer

When necessary, we employ suitable measures to transfer Personal Information beyond specific countries. Such transfers occur solely through legally valid mechanisms.

We may update this Privacy Policy from time to time. When we do, we will post an updated version on this page, unless another type of notice is required by applicable law.

Please contact us via email to privacy@heliex.ai if you have any questions or concerns not already addressed in this Privacy Policy.